Effective Date: August 2026
Last Updated: August 2026
Shield Diagnostic Support Services (“Shield,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website.
This Privacy Policy explains how we collect, use, protect, and disclose information obtained through the Shield Diagnostic Support Services website.
Information We Collect
We may collect information that you voluntarily provide when you contact us, request information, submit an inquiry, or complete a form on our website.
This information may include:
- Name
- Business or organization name
- Job title
- Email address
- Telephone number
- Information regarding your organization or diagnostic service needs
- Other information you voluntarily provide in your communication with us
We may also automatically collect limited technical information when you visit our website, such as IP address, browser type, device information, pages visited, referring website, and general website usage information. This information may be collected through cookies, analytics technologies, or similar tools used to operate and improve our website.
How We Use Information
Shield may use information collected through this website to:
- Respond to inquiries and requests
- Communicate with prospective and existing clients
- Provide information regarding our diagnostic support services
- Evaluate potential service opportunities
- Schedule consultations or follow-up communications
- Operate, maintain, secure, and improve our website
- Analyze website usage and performance
- Meet applicable legal, regulatory, or contractual requirements
We do not sell personal information collected through our website.
Patient Information and Protected Health Information
The public Shield website and its general contact forms are not intended for the submission or transmission of patient medical information or Protected Health Information (“PHI”).
Please do not submit patient names, medical records, diagnostic reports, dates of birth, medical histories, or other protected or sensitive patient information through our general website contact forms or standard email addresses.
Healthcare organizations and authorized professionals who need to transmit patient-related information to Shield should use the secure communication methods designated by Shield for that purpose.
Where Shield receives, creates, maintains, or transmits PHI in connection with services provided to healthcare organizations, Shield handles such information in accordance with applicable contractual obligations and applicable federal and state privacy and security requirements.
Information Sharing
Shield may share information with trusted service providers that assist us in operating our website, communications, information technology systems, or other legitimate business functions.
We may also disclose information when reasonably necessary to:
- Comply with applicable laws, regulations, court orders, or legal processes
- Respond to lawful requests from governmental or regulatory authorities
- Protect the rights, property, security, or safety of Shield, our clients, or others
- Investigate or prevent fraud, misuse, security incidents, or other unlawful activity
We do not sell or rent personal information to third parties for their independent marketing purposes.
Cookies and Website Analytics
Our website may use cookies and similar technologies to support website functionality, understand how visitors interact with the website, and improve website performance.
Your browser may allow you to limit or disable cookies. Disabling certain cookies may affect some website functionality.
Data Security
Shield takes reasonable administrative, technical, and organizational measures designed to protect information under our control against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, email communication, or internet-based transmission can be guaranteed to be completely secure. Visitors should therefore avoid transmitting sensitive patient, medical, financial, or other confidential information through unsecured website forms or standard email.
Third-Party Websites
Our website may contain links to websites or services operated by third parties. Shield is not responsible for the privacy, security, content, or practices of third-party websites.
We encourage visitors to review the privacy policies of any third-party websites they choose to visit.
Children’s Privacy
The Shield website is intended for businesses, healthcare organizations, government entities, professionals, and other individuals seeking information about our services. It is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13 through our website.
Your Privacy Choices
You may contact Shield to request information regarding personal information you have submitted through our website or to request that we update or correct that information.
Certain privacy rights may also be available under applicable federal or state law depending upon your location and the nature of the information involved.
Requests may be submitted using the contact information below.
Changes to This Privacy Policy
Shield may update this Privacy Policy periodically to reflect changes in our website, business operations, technology, or applicable legal requirements.
Any updated Privacy Policy will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have questions regarding this Privacy Policy or Shield’s privacy practices, please contact:
Shield Diagnostic Support Services, Inc.
Email: contact@shielddiagnostic.com
Phone: (757) 715-1185