Effective Date: August 2026
Last Updated: August 2026
Welcome to the website of Shield Diagnostic Support Services (“Shield,” “we,” “our,” or “us”). These Terms of Use govern your access to and use of this website.
By accessing or using this website, you agree to these Terms of Use. If you do not agree with these terms, please do not use the website.
1. Purpose of This Website
The Shield Diagnostic Support Services website is provided for general informational and business purposes. It is intended to provide information about Shield, our capabilities, diagnostic support services, and potential opportunities to work with healthcare organizations, government entities, businesses, and other organizations.
Information presented on this website does not constitute an offer or guarantee that any particular service will be available in a specific location or under specific circumstances.
2. Not Medical Advice
Information provided on this website is for general informational purposes only and is not intended to provide medical advice, diagnosis, treatment, or recommendations for any individual patient.
Nothing on this website should be used as a substitute for consultation with a qualified healthcare professional.
If you are experiencing a medical emergency, contact 911 or your local emergency services.
3. No Provider-Patient Relationship
Accessing this website, submitting an inquiry, contacting Shield, or receiving information from Shield through this website does not create a physician-patient, provider-patient, or other healthcare treatment relationship between you and Shield Diagnostic Support Services.
4. No Client or Contractual Relationship
Submitting a contact form, requesting information, or communicating with Shield through this website does not create a client relationship, contractual relationship, or obligation for Shield to provide services.
Diagnostic services are provided only pursuant to mutually agreed-upon arrangements and any applicable contracts, credentialing requirements, clinical requirements, or other necessary approvals.
5. Patient Information and Protected Health Information
The public Shield website and its general contact forms are not intended for transmitting patient medical information or Protected Health Information (“PHI”).
Please do not submit patient names, dates of birth, medical records, diagnostic reports, medical histories, or other protected or sensitive patient information through general website forms or standard email.
Healthcare organizations and authorized professionals who need to transmit patient-related information to Shield should use secure communication methods designated by Shield for that purpose.
6. Service Information and Availability
Shield strives to provide accurate and current information regarding our services and capabilities. However, services, geographic coverage, availability, turnaround times, technology, personnel, and other capabilities may change.
Information presented on this website should not be interpreted as a guarantee of service availability, clinical outcomes, turnaround times, or results.
Specific services and responsibilities are governed by the applicable agreement between Shield and its client.
7. Website Use
You agree to use this website only for lawful purposes.
You may not attempt to:
- Gain unauthorized access to the website, systems, networks, accounts, or data;
- Interfere with the operation or security of the website;
- Introduce viruses, malicious code, or other harmful technology;
- Use the website to transmit unlawful, fraudulent, threatening, or harmful material; or
- Misrepresent your identity or affiliation when communicating with Shield.
Shield reserves the right to restrict or terminate access to the website when necessary to protect our systems, organization, clients, or other users.
8. Intellectual Property
Unless otherwise indicated, the content of this website, including the Shield Diagnostic Support Services name, logos, graphics, text, images, designs, and other materials, is owned by or licensed to Shield and is protected by applicable intellectual property laws.
Website content may not be reproduced, distributed, modified, republished, or used for commercial purposes without prior written permission from Shield, except as permitted by applicable law.
9. Third-Party Websites
This website may contain links to websites or services operated by third parties. These links are provided for convenience and informational purposes.
Shield does not control and is not responsible for the content, security, availability, privacy practices, or accuracy of third-party websites. Access to third-party websites is at the user’s discretion and subject to the terms and policies of those websites.
10. Website Availability
Shield endeavors to maintain a reliable and secure website but does not guarantee that the website will always be available, uninterrupted, error-free, or free from harmful components.
Shield may modify, suspend, restrict, or discontinue any portion of the website at any time.
11. Disclaimer of Warranties
To the extent permitted by applicable law, this website and its content are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied.
Shield does not warrant that website content will always be complete, accurate, current, or suitable for any particular purpose.
12. Limitation of Liability
To the fullest extent permitted by applicable law, Shield Diagnostic Support Services and its officers, employees, contractors, and representatives will not be liable for damages arising from or related to the use of, inability to use, or reliance upon this website or its content.
Nothing in these Terms of Use is intended to limit liability that cannot legally be limited or excluded under applicable law.
13. Privacy
Your use of this website is also subject to our Privacy Policy, which describes how Shield collects, uses, and protects information obtained through the website.
14. Changes to These Terms
Shield may update these Terms of Use periodically to reflect changes in our website, services, business operations, or applicable legal requirements.
Updated Terms of Use will be posted on this page with a revised “Last Updated” date. Continued use of the website following an update constitutes acceptance of the revised Terms of Use.
15. Governing Law
These Terms of Use are governed by and interpreted in accordance with the laws of the Commonwealth of Virginia, without regard to conflict-of-law principles.
16. Contact Us
Questions regarding these Terms of Use may be directed to:
Shield Diagnostic Support Services
Email: info@shielddiagnostics.com
Phone: (804) 402-4111